Product dESIGN EXPERIENCE
With over two decades of experience in UX design and strategy, my career has been dedicated to creating user-centered, data-driven digital products that bridge the gap between design and technology. I specialize in integrating human-computer interaction (HCI) principles and human factors into my design approach, ensuring that user interfaces not only meet functional requirements but also accommodate the physical, cognitive, and emotional needs of users. I build with key principles for interactive systems as defined by the Organisation for Standardisation (ISO) like ISO 9241-210.
Designing for AI involves creating UX/UI solutions that evolve through user input and predictive models. By integrating AI technologies like machine learning, natural language processing, and data science, I spearhead design initiatives for an adaptive and personalized experience, that go beyond simple user interaction. This approach enhances not only user engagement but also system decision-making, providing rich features and improved functionality for complex workflows tailored towards unique roles.
A specialist in architecting, designing, and maintaining scalable design systems that drive enterprise consistency and efficiency. Beyond building systems, I focus on fostering adoption, ensuring they become integral to the organization's processes, enabling teams to work cohesively and deliver high-quality user experience.
Brand and identity play crucial roles in shaping Customer Experience as they set the expectations and perceptions customers have even before interacting with any of a company's products or services. I've designed custom VoC software to get feedback and generate customer egnagement.
In today's fast-paced digital landscape, seamless collaboration between UX design operations and development operations is crucial for delivering exceptional products. By bridging the gap between design and development, I streamline processes, enhance communication, and ensure that every project not only meets user needs but also aligns with business goals. My expertise lies in creating efficient workflows that foster innovation, reduce time to market, and elevate the quality of the end product.
Passionate about community involvement, I take active steps to collaborate with local universities to bridge the gap between academia and industry. Conducting mentorship programs, workshops, and project partnerships, I like to help poeple foster innovation and real-world impact.
I drive initiatives to create user-centric, scalable digital products by modern front-end development and UI design. With expertise in modern technologies like React and a deep understanding of design systems, I drive consistency across platforms. My approach emphasizes cross-functional collaboration, fostering innovation, and maintaining agile workflows.
My multimedia expertise spans over two decades, combining UI design, video production, audio integration, and interactive media to deliver seamless, user-centric experiences. From early computer-based training programs and corporate websites to today’s highly specialized applications, and mobile-first designs, I have continually adapted to new technologies while maintaining a focus on creating engaging, intuitive, and accessible digital products. My work blends visual storytelling and interaction to craft multimedia solutions that resonate with users across platforms.
I am dedicated to championing inclusive design practices that ensure all users, regardless of their abilities or disabilities, can access and interact with digital content seamlessly. I am committed to fostering awareness and understanding within teams and organizations, implementing best practices, and advocating for the integration of accessibility principles throughout the design and development processes. Having worked for the Federal Communications Commision in Washington , D.C., I have experience with Section 508.